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Terms and Conditions

  • Rocky Mountaineer Offer - Stay & Play

  • Terms

    Understand the terms in our agreement with you when you book with us.

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  • Financial Protection

    All our holidays are ATOL protected and we are also members of ABTA and IATA.

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  • January Sale Terms & Conditions

  • Car Hire

    Find the terms and conditions of your car rental, as well as your insurance inclusions.

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  • Your Contract

    Your contract with us when you enter into a booking with Canadian Affair.

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  • Payment

    Details of deposits and payments required for flight and holiday bookings with us.

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  • Luggage Allowances

    Find out how much hand luggage and hold luggage is included on your Air Transat flight.

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  • Ticketing and Travel

    Understand your travel documents and e-ticket.

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  • Our Liability To You

    Find out about Canadian Affair's liability and responsibility to our customers.

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  • Changes & Cancellations

    Find out what happens if you need to change or cancel your booking, or in the unlikely event that we amend your booking.

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  • Pricing

    Understand our pricing and the cost of your holiday or flight with us.

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  • General Information

    Find information on vaccinations, special assistance, refusal to carry and contacting the commonwealth office.

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  • Delays

    Find out what happens in the rare event of a delay to your flight.

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  • Your Conduct on Board

    Learn about our policy on board flights with us.

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  • Connections & Missed Flights

    Find out what happens if you miss a connection.

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  • Other Applicable Terms

    Find terms and conditions for unaccompanied minors, pre-selected seats and more.

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  • Complaints

    Our dedicated team is on hand to help if there is anything you are unhappy with.

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  • Privacy Policy

    Your Privacy is of top importance to us and we do not disclose any of your details to any third party.

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  • Governing Law

    Your contract with us and these Terms and Conditions are governed by English Law.

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  • Passenger Notice

    This is a notice required by European Community Regulation to outline air carrier liability.

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